Our Journey Towards Reconciliation

Palmerston’s RAP vision is for equality and equity, so that Aboriginal and Torres Strait Islander people feel comfortable walking through Palmerston’s doors, knowing they will be treated equally, respectfully, in a safe and culturally secure way, and with genuine inclusiveness. At its heart, Reconciliation is about strengthening relationships between Aboriginal and Torres Strait Islander peoples and non-Indigenous peoples, for the benefit of all Australians. Reconciliation activities are aligned with, and embedded in, our strategic and operational planning, and in our day to day activities, demonstrating our core values of:

  • Compassion (Koort-ni)
  • Connection (Moort-ak)
  • Acceptance (Ngala-k Djinang noonook – We see you)
  • Respect (Kunyah)
  • Excellence in Service (Moorditj Kaatadjin)

Through both our Innovate RAP (2017-2019) and Stretch RAP (2021-2023), Palmerston has:

  • improved our engagement and increased our partnerships with Aboriginal and Torres Strait Islander communities
  • further developed respect through listening, learning, celebrating and honouring cultural protocols and authority
  • further developed our organisational culture, through effective RAP governance, decision making, evaluation and accountability.

Palmerston are proud to have achieved 94% of our commitments in our Stretch RAP. We will continue to progress actions which are outstanding over the next period.

Palmerston is now spending some time exploring what a place-based RAP may look like for our organisation and services. We will keep you updated!


Djinang Kadadiny Karni Wangkiny (Panel Discussion)

In 2021 Palmerston embarked on a journey to further enhance Cultural Safety across the Organisation through Djinang (seeing), Kadadiny (understanding) and Wangkiny (talking) about how our governance, policies, procedures, workforce and service delivery was supporting cultural responsiveness as an organisation.

Think Culture were contracted to support Palmerston on our journey to identify current examples of good practice, and document opportunities for improvement.
The recorded panel discusses Palmerston’s learnings and how this has been embraced to improve our engagement and increase our partnerships through ongoing commitment of respect in truth telling, listening, learning, celebrating, and honoring cultural protocols and authority. It is through Karni (Truth) that we embrace Cultural Safety being central to our organisational culture if we are to be responsive to the needs of our Aboriginal staff and Clients.