CALD People

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Support for Multicultural Communities

Palmerston provides safe, culturally responsive support for people from culturally and linguistically diverse (CALD) backgrounds. We understand that alcohol and other drug issues can affect individuals and families regardless of culture, and we recognise that different cultural ways may create barriers to accessing support.

Our services include individual counselling, group programs, SMART Recovery, and community outreach. We also offer education and awareness programs to reduce harm, improve well-being, and strengthen relationships.

If needed, we can arrange a free interpreter to help you or your family communicate with a Palmerston worker.

Connected and Inclusive Support

Palmerston is committed to ensuring people are connected to the right support for their needs. We work closely with an extensive network of specialist services and proudly partner with the Western Australian Multicultural Association to celebrate diversity and promote inclusion.

Privacy and confidentiality are important to us, and we will not share any information without your permission. If you are worried about a friend, family member, or someone in your community, we can offer guidance and support.

Our diverse and inclusive workforce proudly represents a wide range of cultures and languages, reflecting the communities we serve. Referrals are welcome from individuals, families, friends, community organisations, and healthcare providers.

Some of our locations offer counselling in languages other than English to help ensure everyone can access support in a way that feels comfortable and culturally appropriate. Options include:

Mandurah Office: Tamil: தமிழ் பேசும் ஆலோசகரால் வழங்கப்படும் ரகசிய ஆதரவு சேவைகள் (confidential support services provided by a Tamil speaking counsellor)

Thornlie Office: Burmese: မြန်မာစကားပြော အတိုင်ပင်ခံတစ်ဦးမှ ပေးသော ယုံကြည်လုံခြုံ စိတ်ကျန်းမာရေး အထောက်အပံ့ဝန်ဆောင်မှုများ (Safe mental health support services provided by a Burmese-speaking counsellor)

Perth office: Bosnian: povjerljive usluge podrške koje pruža savjetnik koji govori Bosanski jezik (confidential support services provided by a Bosnian speaking counsellor)

Perth Office: Croatian: povjerljive usluge podrške koje pruža savjetnik koji govori Hrvatski jezik (confidential support services provided by a Croatian speaking counsellor)

Perth Office: Serbian: поверљиве услуге подршке које пружа саветник који говори Cрпски језик (confidential support services provided by a Serbian speaking counsellor)

Perth Office: Montenegrin: povjerljive usluge podrške koje pruža savjetnik koji govori Crnogorski jezik (confidential support services provided by a Montenegrin speaking counsellor)

Perth office: Macedonian: доверливи услуги за поддршка обезбедени од советник што зборува Mакедонски јазик (confidential support services provided by a Macedonian speaking counsellor)

Get in touch today to find the right support for you or your loved ones.

Contact Us
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I remember my mother crying saying "I dont wan't to lose my daughter to drugs."

Palmerston is a magical place it has helped heal me.

Dora

How do I get started?

To make an appointment you can call any of our branches. You don’t need a referral and it’s free. Appointments are usually about an hour long. Evening or Saturday morning appointments are available at most branches.

CONTACT US

If you need urgent help

We are not an emergency service. If you are hurt, or worried about someone’s safety, or you need immediate support please call 000 (Ambulance, Police, Fire Brigade) or present to your closest emergency department.

After hours support!

If you need support when we are not open, there are telephone and online services to support you 24/7.
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