LGBTQIA+SB

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If you’re LGBTQIA+SB and feeling unsure about your relationship with alcohol or other drugs, you don’t need to fit a label- or a have a plan.
You’re welcome here exactly as you are.

At Palmerston, we celebrate the strength, diversity and resilience of LGBTQIA+SB communities. Our services are a place where you can show up as your whole self — without fear of judgement, assumptions or having to explain who you are.

We know that many LGBTQIA+SB people experience discrimination, stigma, rejection or violence. These experiences can take a real toll on mental health and wellbeing, and sometimes alcohol or other drugs can become part of coping. Whatever your story, you’re not alone — and you deserve support that understands where you’re coming from.

Whether you’re looking for help with your own alcohol or drug use, or you’re worried about someone you care about, we’re here. Our team is committed to creating a safe, affirming and respectful space where your identity is recognised and celebrated.

We support reduction, pauses, or stopping: your choice, your goals.

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Services we offer

Counselling is a safe way in which you can talk about what is going on for you with a professional in a non-judgemental way.

It is important for you to know that whatever you talk about in counselling is confidential.

Counselling appointments are usually about an hour long. Evening or Saturday morning appointments are available at most branches.

We offer a variety of flexible options to suit you, including by telephone, online or face to face.

Counselling – Individuals & Families

Online LGBTIQ+SB Self-Management and Recovery Training (SMART)

This online self-help group is facilitated by LGBTQIA+SB peer support workers with lived experience of both mental health and alcohol or other drug concerns designed to support you in making the changes you want. LGBTIQ-SB-SMART-group

Visit https://au.meetings.smartrecovery.org/meetings/1366/ to join the meeting. This SMART Recovery meeting is specifically for those who identify as LGBTQIA+SB

Our counselling services are FREE. 

If you would like support, please click here: https://www.palmerston.org.au/contact/

You are welcome here.

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Rainbow Tick Accreditation

What is it?

The Rainbow Tick is a national accreditation program developed by Rainbow Health Australia, which sets standards to help health and community organisations deliver safe and inclusive services for LGBTQIA+SB people. Accreditation is achieved by meeting these standards.

Why is it important?

We are thrilled to announce that in 2024 Palmerston officially received Rainbow Tick accreditation! Obtaining this accreditation was identified as a key strategic priority for our team. Through extensive self and external assessments, we’ve ensured that Palmerston meets six key standards for LGBTQIA+SB inclusivity across all aspects of our operations.

This achievement highlights our unwavering commitment to providing safe, respectful, and inclusive services for the LGBTQIA+SB community. It demonstrates Palmerston’s dedication to embracing diversity in gender identity and sexual orientation, ensuring everyone who accesses our services feels valued and supported.

Our journey involved every member of our team, from leadership to front-line staff, ensuring a unified approach in delivering excellent treatment and support to the LGBTQIA+SB community.

We are proud to be leading the way in the AOD sector by achieving Rainbow Tick accreditation, sending a clear message to the LGBTQIA+SB communities we serve: Palmerston cares and will do everything in our power to provide safe, inclusive rehabilitation services for all.

Other support services you might find helpful:

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QLife: provides anonymous and free LGBTQIA+SB peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings – 3pm-midnight every day of the year.

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WAAC – WAAC provides a broad range of sexual health and support services, including counselling and support for people living with HIV, testing and sexual health services for LGBTIQA+SB people, peer mentoring, education and training, social support for LGBTIQA+SB young people, harm reduction services for people who inject drugs, resources and much more.

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Freedom Centre – provides a range of support services for LGBTQIA+SB young people in Western Australia, including a drop-in space in West Leederville, youth counselling, community development and consultation.

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Living Proud – has provided support to LGBTQIA+SB (lesbian, gay, bisexual, transgender, intersex, queer and other sexuality, gender, and bodily diverse) people and communities in WA for over 40 years. We provide peer-support, information and resources.

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SHQ – Sexual Health Quarters offers a range of clinical services including testing and treatment of STIs, contraception information and supply, unintended pregnancy support, medical abortion and cervical screening.

Palmerston operates during normal business hours. We are not a crisis centre.

If you are in danger please call 000.

How do I get started?

To make an appointment you can call any of our branches. You don’t need a referral and it’s free. Appointments are usually about an hour long. Evening or Saturday morning appointments are available at most branches.

CONTACT US

If you need urgent help

We are not an emergency service. If you are hurt, or worried about someone’s safety, or you need immediate support please call 000 (Ambulance, Police, Fire Brigade) or present to your closest emergency department.

After hours support!

If you need support when we are not open, there are telephone and online services to support you 24/7.
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