If you are worried about your own alcohol or other drug use or someone else’s, then you may find it helpful to meet with a counsellor. Counselling is a safe way in which you can talk about what is going on for you with a professional in a confidential and non-judgemental way.
It is important for you to know that whatever you talk about in counselling is confidential.
Counselling appointments are usually about an hour long. Evening or Saturday morning appointments are available at most branches.
We offer a variety of flexible options to suit you, including by telephone, online or face to face and outreach.
Outreach services are offered at community locations to make our services more accessible to the wider community. We provide services at a number of outreach locations and community resource centres including Denmark, Mount Barker, Gnowangerup and Tambellup in the Great Southern. Waroona, Pinjarra in the Peel region as well as a number of headspace locations, health centres, hospitals and schools.
Contact the Palmerston office nearest to you to find out where Outreach might be available to you.
We can meet in a place that feels comfortable, like a park, café, or home.
Myth: Your information is shared with other services.
Fact: Your information is kept strictly confidential and is not shared.
Myth: Some people only need treatment once.
Fact: Recovery is a unique journey for everyone, and some individuals may need to return multiple times—but recovery is always possible.
Myth: You have to hit ‘rock bottom’ to seek help.
Fact: Seeking help early can have a significant positive impact—it’s never too soon to reach out.
Myth: Counselling is about judgment.
Fact: Counselling is about support and understanding, not judgment.
Myth: You need all the answers to start counselling.
Fact: You don’t need to have everything figured out; we’ll work through it together.
Myth: Asking for help is a sign of weakness.
Fact: Asking for help is a strength—it shows courage and a desire to make positive changes.
Myth: There’s only one way to approach treatment.
Fact: Treatment isn’t a one-size-fits-all. There are many personalised approaches to meet your unique needs.
Myth: Seeking help means you lose control.
Fact: Seeking help doesn’t mean giving up control; you set your goals and decide at your own pace.
Myth: Counselling is only for people who want to quit completely.
Fact: Counselling can help reduce harm, even for those not aiming for complete abstinence.
Myth: Only those struggling need support.
Fact: Families and friends can also access support to help both their loved ones and themselves.
To make an appointment you can call any of our branches. You don’t need a referral and it’s free. Appointments are usually about an hour long. Evening or Saturday morning appointments are available at most branches.
We are not an emergency service. If you are hurt, or worried about someone’s safety, or you need immediate support please call 000 (Ambulance, Police, Fire Brigade) or present to your closest emergency department.
Palmerston Association acknowledges the Nyoongar people as the traditional owners of the land upon which Palmerston provides services and we pay our respects to Elders, past and present.
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